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| 人工智能助力高校行政服务质量提升路径研究 |
| Artificial Intelligence-Enabled Enhancement Pathways for University Administrative Service Quality |
| 投稿时间：2025-05-13 |
| DOI：10.16018/j.cnki.cn32-1499/c.202505021 |
| 中文关键词: 人工智能 高校 行政服务 质量提升 |
| 英文关键词: artificial intelligence universities administrative services quality improvement |
| 基金项目: |
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| 摘要点击次数: 11 |
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| 中文摘要: |
| 基于新公共服务与决策理论,聚焦人工智能在高校行政服务领域的应用,通过对相关理论与案例分析,揭示人工智能技术与高校行政服务融合的优势与挑战,提出针对性的优化策略,探讨其提升服务质量与资源优化配置的具体路径,旨在为高校行政服务的高质量发展提供理论支持与实践参考。 |
| 英文摘要: |
| Grounded in new public service and decision-making theories, this study examines the application of artificial intelligence (AI) in the field of administrative services in universities. Through theoretical analysis and case studies, it reveals the advantages and challenges of integrating AI technology with university administrative services, and proposes targeted optimization strategies, and explores specific pathways for service quality enhancement and resource allocation optimization. The findings provide both theoretical foundations and practical guidance for advancing the quality of university administrative services. |
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