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| 浅谈情感效应在读者工作中的应用 |
| An exploration into the Emotion Effect's Application to the Readers' Work |
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| DOI：10.3969/j.issn.1008-5092.2004.04.025 |
| 中文关键词: 读者工作 情感效应 职业道德 |
| 英文关键词: readers’ work emotional effect professional ethics |
| 基金项目: |
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| 摘要点击次数: 4346 |
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| 中文摘要: |
| 论述了在图书馆读者服务工作中,要注重情感投入,规范服务言行,加强自身形象的建设,营造亲切氛围,提供完美服务,使读者服务工作更上一个新台阶. |
| 英文摘要: |
| This paper proposes that librarians should pay attention to the emotional investment, standardize the service words and deeds, strengthen the construction of one’s own image, build a cordial atmosphere,and offer the perfect sevice in readers service of the library ,so as to make readers service work reach a new height. |
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